Data privacy policy for ISTM

  1. Introduction

ISTM (hereinafter “we”, “us”, or “our”) recognizes the importance of data protection and is committed to safeguarding your personal data. This privacy policy informs you about how we collect, process, and protect your personal information when you visit our website or use our services.

  1. Data Controller

The responsible party for processing your personal data is:

ISTM
August-Schmidt-Platz 2
52134 Herzogenrath
Email: info@istmgroup.com
Phone: +49 2406 9773003

  1. Collection and Processing of Personal Data

We collect personal data when you contact us, visit our website, or use our services. The data collected includes, among others:

  • Name
  • Email address
  • Phone number
  • IP address
  • Contract and payment information
  • Data regarding the use of our website (e.g. cookies, IP addresses)
  1. Purposes of Data Processing

We process your personal data for the following purposes:

  • To perform and manage our services in the field of shipping and personnel management
  • To respond to your inquiries and communicate with you
  • To optimize our website and services
  • To comply with legal obligations (e.g. tax requirements)
  1. Legal Basis for Data Processing

The processing of your personal data is based on the following legal grounds:

  • Your consent (Art. 6 para. 1 lit. a GDPR)
  • Performance of a contract (Art. 6 para. 1 lit. b GDPR)
  • Our legitimate interests (Art. 6 para. 1 lit. f GDPR)
  • Compliance with legal obligations (Art. 6 para. 1 lit. c GDPR)
  1. Disclosure of Personal Data

We only share your personal data with third parties when it is necessary for fulfilling a contract, when legally required, or when you have given your explicit consent. Examples include:

  • Service providers in IT, web hosting, or payment processing
  • Authorities or public institutions when required by law
  1. Storage of Your Data

We store your personal data only as long as necessary to fulfill the purposes mentioned above or as required by statutory retention periods.

  1. Your Rights as a Data Subject

As a data subject, you have the following rights:

  • Right to access your stored personal data
  • Right to rectification or deletion of your data
  • Right to restrict processing
  • Right to object to processing
  • Right to data portability
  1. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or destruction.

  1. Amendments to This Privacy Policy

We reserve the right to update this privacy policy as needed to reflect legal requirements or changes in our service offerings.